Support

We are here to help.

PlaceStory is built by a small team. Reach out and we will get back to you.

Contact us

For general questions, partnerships, or feedback. Average response: 2 business days.

Email support →

Report a problem

Found a bug or something behaving oddly? Include your device, iOS version, and what you were doing.

Report a bug →

Privacy and data requests

Access, correct, or delete your data. We respond within 30 days as required by GDPR.

Privacy contact →

Frequently asked

When will PlaceStory launch?

PlaceStory is currently in private beta. A public release is planned through TestFlight and the App Store. Drop us an email if you want early access.

How do I delete my account?

Open the app, go to Settings, then Account, then Delete account. Your profile and interactions are removed immediately. Posts you created stay visible anonymously, as described in our Privacy Policy.

How is location data used?

Only your most recent GPS fix is stored, and only to show posts near you and send notifications you have opted in to. We do not track movement or build a location history.

Is PlaceStory free?

Yes. PlaceStory is free to use. We do not show ads and do not sell your data.